About D&D
01
ECOMMERCE
FROM THE
INSIDE OUT.

We've spent more than a decade building, trading and improving ecommerce businesses across fashion, luxury and sport.

D&D brings that hands-on experience into every project - combining design, technology and commercial ecommerce thinking rather than treating a website as something that ends at launch.

10+
Years working hands-on in ecommerce
Experience
02
MORE THAN
A DECADE IN
ECOMMERCE.

Working inside ecommerce businesses has shaped the way I approach design, technology and growth. Every part of the customer experience connects to something commercial behind it.

01
Trading

Fashion & Ecommerce Trading

Years spent trading ecommerce businesses taught us how merchandising, campaigns, customer behaviour and commercial decisions come together behind the storefront.

Fashion / Ecommerce / Merchandising / Trading
02
Build

Launching & Rebuilding Brands

From taking new brands online to redesigning and migrating established ecommerce businesses, We've worked across the full journey from brief through to launch and beyond.

Launches / Shopify / Migration / Web Design
03
Experience

Luxury, UX & Conversion

Working with premium and luxury businesses strengthened my focus on balancing brand presentation with usability, conversion and the detail customers expect from a high-end digital experience.

Luxury / UX / CRO / Customer Journey
04
Technology

Platforms, Data & Operations

My work extends beyond the storefront into platforms, analytics, integrations and ecommerce operations - giving me a practical understanding of how the technology behind the website affects the customer experience.

Shopify / Magento / GA4 / Integrations / Operations
05
Leadership

From Execution to Ecommerce Leadership

Over time my role has moved from hands-on execution into owning ecommerce strategy, major platform projects, agency relationships and teams - while staying close enough to the detail to understand what actually needs fixing.

Strategy / Projects / Teams / Commercial Ownership
What it means for you
03
WHAT THAT
MEANS FOR
YOUR PROJECT.

The benefit of working with someone who's operated ecommerce businesses is that decisions aren't made in isolation. Design, technology, customers and commercial performance all need to work together.

01

Commercial Thinking

We look at what the website needs to achieve commercially as well as creatively, so design decisions stay connected to customer behaviour and business goals.
Strategy / Trading / Performance
↘
02

Customer-First Decisions

The customer journey sits at the centre of the work - from navigation and merchandising through to product discovery, checkout and everything around it.
UX / CRO / Customer Journey
↘
03

Technical Understanding

We understand enough of the technology behind ecommerce to connect storefront decisions with platforms, apps, data, integrations and operational requirements.
Shopify / Magento / Integrations / Analytics
↘
04

Hands-On Delivery

Strategy is useful, but someone still has to make things happen. We stay close to the detail and can work directly across the website, data, agencies and internal teams.
Delivery / Projects / Collaboration
↘
05

Beyond Launch

A new website isn't the finish line. Trading, analytics, CRO and continuous optimisation are where ecommerce experiences keep getting better.
Trading / CRO / Growth / Optimisation
↘
Start a project
06
GOT A PROJECT
IN MIND?

Whether you're launching something new, rebuilding what you already have or looking for experienced ecommerce support, let's talk.

Let's talk